Soft Play Reviews

Absolutely AMAZING! Highly recommend and will be using again and again! Hired soft play in a box for my sons 1st birthday party and they did not disappoint! Good communication with DPD for delivery and collection times! Very helpful with the boxes as they're a little big. Set it all up for my sons party it was clean and very well packed also came with instructions to pack the soft play back up so it all fit perfectly! I got the ball pit (also with personalisation) 2 ride on toys, step and slide, crawl through tunnel, the rest of the soft play blocks to build with and the floor mats as well. All of my family and friends children absolutely loved it and most importantly the burthday boy he was in his element! I paid £160 and that was including personalised ball pit (writing on the front) had it for 4 days they collect and pick back up! Very very pleased! Thank you so much! Will be using again!

We hired soft play for our daughters 1st birthday party at home. She absolutely loved it and had the best time. It was perfect for keeping the babies entertained and the pastel colours looked so pretty too! Its great that we had it for a few days before the party so she got to play with it beforehand and get lots of use out of it! Communication was great throughout and the collection and delivery of it was hassle free. It was so easy to assemble and to pack away again! Would definitely recommend and will be using soft play in a box again in the future!

This was the highlight of my kids party, every child enjoyed the soft play. I cant praise enough the customer service as Charlotte was very hands-on resolving logistics issues. Will definitely hire again in the future.

Excellent experience all round, delivery and pick up was easy, and the soft play was clean, colourful and exactly what we wanted. All the kids loved it at the party and my two really enjoyed having it for an extra day afterwards. All the instructions were clear and the whole experience was seamless. Thank you!

A great experience - the children really loved it and we will be booking again. I struggled to repack all the items into the boxes and mentioned to the company and Charlotte responded very promptly, explaining that they had sent an email with instructions on how to pack, i just hadn't read it! Totally my fault but I will remember for next time!

Wow, what a fantastic service. We hired the bear package for our sons first birthday. It was so easy to book and not much more money than those who only lend out for the day. We had some issues with DPD both delivering and collecting the soft play so Charlotte went above and beyond to make sure it all went smoothly for us and was so friendly the entire time. The equipment was extremely clean and well maintained. The babies absolutely adored it! I would definitely hire again and recommend to anyone.

Ordered this for my granddaughters 1st birthday party. We were drawn to softplayinabox as we had a pastel themed party and we found the pastel set you hire out on a google search and it was just perfect! We were kept informed all the way with DPD with delivery etc, it was going to be delivered 2 days early but would not have worked with storage until our party, but this was easily sorted on the DPD app, and I changed the delivery back to original date with no problem. The kids absolutely loved the set and kept the little ones amused for the whole duration of the party! The price was reasonable too. Collection is tomorrow and easy as I can leave in a safe place if my 1 hour slot isnt convenient. Highly recommend softplayinabox! Thankyou for such great service

So impressed, soft play was brilliant, delivery and collection was simple, and very reasonably priced!

We were so impressed with Soft Play In a Box! After a google search for suppliers in the area, I was immediately drawn to the website and the whole process from purchase to delivery to pick up was so smooth. We were kept informed on the parcels delivery slot and received a message from Soft Play in a Box the day before the parcels were picked up. The soft play package we ordered (the Bright luxe set) was perfect for what we needed, and my little one and his friends loved it! Would definitely recommend to anyone looking for a fab soft play supplier.

I honestly can not fault this company. I hired the soft play for my sons 1st birthday. We had it for 4 days. I couldn't believe how clean it was and so well packed. Delivery and pick up was seamless. I will 100% be using again. Communication was also perfect 10/10.

Excellent service, got delivered early and pick up was a breeze

I hired the deluxe soft play package and it did not disappoint! All the kids loved it and it was perfect for my girls first birthday party. Its great value for money considering how much you get and how many days are included in the hire, which also meant we could use parts of it at home prior to the party. Delivery was simple, DPD confirmed a time slot. They did deliver a day early, which for me wasnt a problem bit for someone else it could be. But you simply change the date in your delivery confirmation email if its an issue. Collection couldn't have been easier, the team messaged me the day before to advise the date and time slot, and someone from the team collected. Setting up and packing it again was also very easy. 10/10 would highly recommend!

I booked this soft play for my granddaughters 1st birthday. It was a bit of a panic situation as we had already booked a different soft play company and was let down 5 days before the party. Softplayinabox gave excellent service, booked on the Monday for delivery on Friday ready for the party on the sat. The boxes albeit big were delivered on the Thursday morning and collected on the Monday afternoon. So extra play time on top. Thank you for coming to our rescue!

We hired this for our daughters 1st birthday party, and it was a total hit! Both of our children played with it non-stop, and all the guests loved it too at the party. It looks amazing (so aesthetically pleasing), and it truly made the party special. What sets this company apart is the value for money - you get the equipment for much longer than most other companies offer, which is such a bonus. Plus, assembly is a breeze (if I can manage it, anyone can!) If you're considering renting soft play, dont hesitate - this company is the one to go with! I'll definitely be ordering from them again in the future :)

Amazing soft play set. Very clean and affordable. Delivery was excellent too. Came on Thursday, was able to keep it over the weekend for no extra charge. All the kids enjoyed and it made by sons 1st birthday party really special.

We hired the soft play for our sons first birthday. It was absolutely perfect and all the children loved it! We were getting quotes from other soft hire places who wanted almost twice as much for 4 hours hire however we had soft play in a box for 4 days! Great value for money and aesthetically pleasing for mum!

I couldn't recommend soft play in a box more - the items that arrived were really high quality and the children loved playing with them. The ball pit was a huge hit! There was also an issue which resulted in me missing a delivery but the brilliant Charlotte went above and beyond to work with DPD to get my order the same day. Brilliant service and fantastic business, will definitely use again!!

Used softplay in a box for daughters 1st birthday, it was a major success all the kids loved it (even the slightly older children) was clean sturdy and beautiful colour! Was delivered a couple days early at no extra cost and picked up as expected too will use again

Amazing concept with great customer service making the whole experience so easy! Will 100% be booking again!

Everything was great, from booking to it being delivered & being picked up. The communication was flawless & the service is amazing. Will definitely be using again!

Hired the perfect pastel kit and a couple of extras and I couldnt ask for a better service. First the goods arrive with repack instructions which is everything, it arrived in great condition process was just as easy. Highly recommend and would definitely use again.

Found this small but mighty company through instagram whilst party planning for my sons first birthday. We hired a hall with a bouncy castle for the older children but was looking for a way to entertain the babies and toddlers. It was a huge hit! It cost me less to hire Soft Play in a Box for a long weekend, than hiring local softplay for basically the same items for only half a day so it was a no brainer. Plus my son got to bring it home and play after the party. Communication was easy, all my queries were answered promptly. We received really useful emails including how to pack everything away which made everything super easy. All items were excellent quality and clean. Would recommend to anyone throwing a party with a large space to use. The only thing we didnt think about which I will mention just to remind others was that you either have to have a space to store the boxes or purchase strong tape to rebuild them afterwards. The boxes were good and strong quality. Ours were delivered on a rainy day, so they got a bit wet, thankfully it didnt seem to affect the quality of the box. Once we unpacked the soft play and realized we didnt have space to store the empty boxes whilst the soft play was out, we disassmbled the boxes carefully and then taped them back up, nice and easily once it was time to return the soft play. Overall, a positive experience and will definitely be looking to book again for the next party.

I came across this company when I was searching for soft play for my son's first birthday and it was the best decision I made to hire from them. It came on the Thursday, he had it the whole weekend to play with and all for the same price as soft play hire for a 4 hour package locally. It seemed to good to be true to have the courier service but it was so easy. Our son can be a bit cautious with new things, so having the equipment for 2 days before his party really let him explore it at his own pace and safe to say he was so upset when it had to go back. The play equipment came in perfect condition, really clean and took seconds to put together and pack away. We had kids ranging from 9 months to 2.5 years at the party and they all loved it. All the other parents at the party asked where we got it from as they were all so impressed and I recommended it to everyone. Also I really appreciate the environmental approach to reusing boxes. Great quality, great price and so convenient for busy parents.

Fantastic Company, from start to finish this was a breeze. I contacted some many other companies and the hassel of no one getting back to me was so frustrating. But when I found soft play in a box It was so easy. Added everything I wanted was offered extra... email confirmation came through. Was delivered by DPD and he even took it round to my dad's.
Charlotte from the company rang as there was a delay in on box which was left at warehouse by mistake but she made sure that was delivered the day after and plenty if time for the party. Also arranged collection from my dad's and once we packed it all up which was easier than I thought it would it was collected with a 1 hour time slot. I couldn't recommend this company enough. I will be using again. Thanks so so so much

We had previously used a local company for soft play hire, but they could not accommodate us for our daughter’s birthday. We came across Soft play in a box from a panicked google search and I don’t think we will use another company again! It was so easy to order, in perfect condition, came when it said it would and likewise collected without a problem. Our children also loved having the soft play for a few extra days! Great company, great service - thank you!

Amazing service! We ordered the pastel package for our daughters 1st birthday and the communication from start to finish was great. Arrived well packaged with clear instructions via DPD. We use of it the whole weekend which for the price was fab. Great idea and would definitely use again!

Highly recommend Softplayinabox! We ordered the perfect pastel bundle which had plenty of soft play items for our daughter’s 1st birthday. Hassle free delivery and pick up and it was brilliant to have use of it over a weekend all for the same price. Fantastic value and service and would 100% use again!

We have used these guys about 4 times now and everytime has been a pleasure, delivered on time and set up! The last time we used them we did soft play in a box and it was so straightforward to set up and pack up! The service was spot on and the kids as always had a great time! Really recommend!

Beautiful soft play equipment, clean and well looked after. I would highly recommend, easy to order, easy to set up and reliable delivery and collection. Used for a christening party and everyone commented on how lovely the equipment was.

Beautiful soft play package, delivered and picked up without any issues. Customer service were also brilliant. Would definitely use this company again and highly recommend them for your little ones parties!

We loved Soft Play in a Box it was perfect for my daughter's 1st birthday. The kiddies loved it and was lovely watching them play safely. The collection and drop off was so easy and the lady I spoke to was super friendly! Will be booking again. x

Great Service. Soft Play was delivered on the Thursday in excellent condition and collected again on the Monday. Would reccomend for someone looking for soft play for a party!

What a brilliant idea!
I had a weekend of playdates booked so I hired soft play in a box and it was fab! Entertained all the kids from 1-6years old, me and the other mums got to actually catch up while they played. It was easy to set up and pack away. And the communication was great. Highly recommend and will definitely be using them again!

This was such an impressive service! Couldn’t quite believe how simple and seamless it was. And such good value for money. So so pleased with it.

What a brilliant idea. I wasn’t able to find soft play local who had availability and came across soft play in a box. Every part of our experience was seamless from ordering to delivery and collection.
It was easy to set up and the instruction came via email but they weren’t needed.
The children loved it. It made our Little ones first birthday even more special as she had a great time in the ball pit. I think she’d of been happy left there all day!
It was very clean and all in good condition, I would definitely be doing this again rather than hiring one for a couple of hours as you get to keep it all weekend.
Just fabulous thank you so much!

Brilliant Idea, kids loved it. Even just the ball pit was a hit. The convenience of delivery and collection was what made it a definite to repeat. I was kept informed all the way both before and after. Great value, highly recommended.

Absolutely amazing and will definitely recommend! Amazing communication at all times, soft play arrived early than expected to ensure it was on time for the party!

Brilliant soft play set. Easy to arrange and quick to respond to queries we had.

An amazing service that made for a brilliant addition to our little ones first birthday but meant we could also use it before the party, at home. Thank you for providing such a brilliant service! Super easy to put together and put back in the box to send back.

Soft play in a box was a great addition to my son’s first birthday party. The kids loved playing with it!
Organisation and delivery was completely seamless, with everything packed neatly into the bags. All elements of the soft play were lovely and clean and the wallet containing instructions and return labels etc. was very helpful.
Thanks again! It’s great to have an option to hire soft play without the need of a party planner or event space.

I can’t recommend this company more highly. The communication was excellent, Charlotte was easy to reach via mobile, very quick to respond via email and her prices are competitive. She is also a mum and just seems like a nice person which really makes a difference! The delivery of the soft play was on time, and again good communication by the courier. The soft play itself was in immaculate condition and it was adored by my 1 year old (and 3 year old!), for my 1 year olds birthday. Would use again.

The service was efficient and easy and all the equipment was in fantastic condition and simple to assemble. It was a perfect addition to my baby's 1st birthday party and I would definitely use them again. 100% recommend!

we loved Soft Play In a Box! It was so convenient being delivered to the house and picked back up again! The soft play was in perfect condition and it was a huge hit at my sons birthday party! I would highly recommend and will be ordering again!

Thank you so much for sorting the soft play for us! It was a great setup and you were so wonderful to deal with. It was such a smooth process and such a fab idea! The instructions were really easy to follow to get it all setup and the kids loved it

We had such a blast with all the toys. The ball pit especially was a big hit. Thank you so much - great communication

I loved how easy this was for a last minute birthday celebration. The toys were all in lovely condition and my son really loved the ball pit. Delivery & collection was smooth. I will definitely be recommending to all my friends

Such a great idea! We loved the soft play equipment, kept the kids entertained for hours - so great having it for a whole weekend. Thank you for making it such an easy process

Excellent service, friendly and very accommodating easy to hire. Equipment was in good quality. My daughter had a blast

Highly recommend using this company. Great service great equipment and provided great fun for the children. Will definitely use again.

The equipment was absolutely perfect and the whole process was seamless. Thank you so much!